Apply the SPSS in the department of academic accreditation of graduate Assignment

Apply the SPSS in the department of academic accreditation of graduate certificates from the International Schools, Colleges and Universities - Assignment moralOver time, the definition of quality has transformed with changing perceptions among customers. Presently, in many organizations quality is defined as understanding, meeting, and surpassing customer needs and expectations (Besterfield, 2009). According to capital of Alabama (2005), quality is now one of the most important factors in selection of goods and services.Statistical tools ar very important in quality management, they allow measuring rod and evaluation of performance in an organization and they are therefore regularly applied in decision support (Karuppusami and Gandhinathan, 2006). Total Quality Management tools and techniques are categorized into quantitative and non-quantitative, the quantitative tools generally consist of what is called statistical process control (SPC). SPC comprises of a number of statistical tools, usually seven, including Histograms, Pareto Charts, Process Flow Diagrams, domination Charts, Scatter Diagrams, Check Sheets and Effect Diagrams (Karuppusami and Gandhinathan, 2006). This report applies basic statistical tools of quality control in assessing the benefits of academic accreditation of graduate certificates from international schools, colleges and universities by the ministry of higher procreation in the Sultanate of Oman. Four main SPC tools are utilized including histograms, Pareto diagrams, scatter diagrams, and control charts. The main objective of the report is to utilize SPC tools in assessing the efficiency of the accreditation process with the consider of improving it to meet or exceed customer needs.Histograms are special bar charts that are used to measure the frequency of occurrences (Goestch, 2005). The only difference among a bar chart and histogram is that the X-axis in a bar chart lists categories while in a Histogram it consists of a measure ment scale with no gaps amid the adjacent bars. Pareto diagrams